What our customers say
If you want the perfect bathroom, go to Rouse Bathrooms. Claire was just excellent in helping us with the design and product selection of our bathroom. She is very knowledgeable, helpful and provides a very efficient service in answering phone calls and emails. Cannot recommend Rouse Bathrooms enough, you will not be disappointed!
‘We recently purchased a complete renovation to our main bathroom and secondly we had a wet room converted to a shower room.
From the moment that we entered the Rouse showroom we received first class service from Claire. We had great confidence in her ability to advise on fittings and she always had an alternative to offer if required. Her product knowledge is second to none.
The contractor that she used for the work was in constant communication with Claire so she was fully aware of everything that was going on – this made the project very easy to manage.
We now have a fantastic bathroom and ensuite shower room and could not be more pleased with the finished product.
I would not hesitate to use or recommend Rouse in the future, a company that thrives on giving its customers the very best of everything’
‘We renovated our ensuite bathroom with Rouse Bathrooms and their recommended installer. Claire’s guidance and patience in choosing the right components were excellent. Her experience, expertise, and responsiveness was second to none especially when we hit some snags in deliveries at which occasions it was also most helpful that there was a trusting working relationship between Claire and the installer. We heartily recommend Claire and her team especially if you value quality and service.’
‘I was delighted with the service and experience provided by Rouse Bathrooms for my recent bathroom purchase and I would highly recommend them.’
‘The work done on my bathroom recently by Rouse Bathrooms consisted of some alteration to the original bathroom which was designed by Claire Algar formally of Bathstore in West Wickham. When I sought advice about necessary alteration of the original design I went to see Claire Algar (now Rouse Bathrooms) as I had been so pleased with her original ideas. The work has proved very successful and was done to a very high standard with little delay. The bathroom is now 100% satisfactory for my current requirements.
I would recommend Claire and her team to anybody looking to have work done in their bathroom.’
‘I have worked with the Rouse team recently to re-design two bathrooms. Whilst I had ideas about the overall look I wanted to achieve, having never refitted bathrooms before, I needed some expert help. Rouse didn’t disappoint, in fact they far exceeded my expectations. Claire was happy to dedicate a substantial amount of time to my projects. She provided product advise, design ideas and consolidated everything into impressive 3D images so I could visualise what my bathrooms would eventually look like. I quickly built a rapport with Claire. She is not only very knowledgeable and credible, but a very pleasant and easy person to work with. In fact, the whole Rouse team are very professional, personable and flexible. When I needed to make tweaks to my designs they were very accommodating, nothing was too much trouble. Rouse has a large variety of amazing products, including tiles, but it’s their customer service that really sets them apart. Something that is rare to find these days and something you definitely won’t find on the internet! I am very thankful to have found and worked with Rouse. I now have two stylish bathrooms that I’m delighted with and couldn’t have done it without their help.’
‘Rouse has a large variety of amazing products, including tiles, but it’s their customer service that really sets them apart. Something that is rare to find these days and something you definitely won’t find on the internet! I am very thankful to have found and worked with Rouse. I now have two stylish bathrooms that I’m delighted with and couldn’t have done it without their help.’
“I would like to recommend Claire at Rouse Bathrooms for her attentive, efficient and excellent customer service.
As a busy working mum, I dreaded the thought of traipsing the shops or internet to source a new bathroom. Claire took this out of my hands! While taking on board our requirements and ideas, she shared her own wealth of knowledge and eye for design and together this resulted in the beautiful bathroom that we’d imagined.”
‘Claire, is so helpful and has a real eye for design’
‘Great team with a wealth of knowledge!’
‘What an amazing show room! Huge shop with a great variety. The staff were really friendly and approachable and couldn’t have been more helpful. Definitely would recommend!’
‘Experienced staff who put great deals together on lovely bathrooms. Well worth giving them a try!’
‘I feel extremely happy that we chose to go to Rouse Bathrooms in West Wickham. My GF and I have just bought our first flat and have probably bitten off more than we thought. Claire at Rouse has not only designed a dream bathroom at a fantastic cost, but she also took away all of the pressure we were feeling in trying to make the right choices. She had ideas upon ideas to help us create something truly special and bespoke that suited who we are perfectly. We were even able to find some of the items cheaper online and she went out of her way to price match those items even when I think it wasn’t financially viable for them to do so. That is just the level of service you receive when you choose to go with Rouse Bathrooms. Thank you again Claire, we are so excited for the delivery of our bathroom and cannot wait to wake up and use it every morning!’
‘Working with Claire and her team was fantastic because they provided an excellent, seamless service. From the design, quote and delivery Claire could not be more helpful or attentive. Her product knowledge was excellent and reassuring that we had made the right choices for us and our growing family. Designing two bathrooms at once and incorporating our demands with lighting, heating and style wasn’t an issue. It was great to see so many products on show in the showroom and to pop into the shop while we made our decisions. We are so pleased with the final outcome and love our two new bathrooms. Thank you Claire for your dedication and wonderful customer service, no question was ever too big or too small and think I had a few!! I would definitely recommend Rouse Bathrooms’
‘We would just like to say a big thank you, we are delighted with our new bathroom. From the initial discussions & planning through to the fitting & completion the service has been first class. You have always been on hand to answer any queries (not many) that arose. We would fully recommend your services. Once again thank you so much.’
‘We have had two bathrooms designed and installed by Claire at Rouse Bathrooms and the service was excellent. Their design service is relaxed, informative and they managed to understand our style and requirements with ease and professionalism. They were able to source products more suited to our awkward shaped room, allowing us to fit in a full suite that no one else had managed to achieve. They provided us with a trusted service, that we would use time and again.’
‘I was very impressed with the recent service I received from Rouse Bathrooms. Claire helped me design my bathroom and came up with lots of great ideas and extremely helpful advice. Claire and her team are very efficient, knowledgeable and provide a very professional service. The product was excellent with affordable prices. Would highly recommend.’
‘Claire designed my bathroom, bringing with her a wealth of experience. I always felt in safe hands, loved Claire’s creativity, and her project managing skills are nothing less than first class. Claire made the whole process smooth, stress free as well as being an absolute delight to deal with. I couldn’t recommend Claire’s service highly enough! (And I’m very fussy!)’